CLEOBETA
CLEO, Curade's AI support engineer, answers questions about an environment with structured analysis, the likely root cause and steps to put things right.
On this page
CLEO is Curade's AI support engineer. Ask it about a tenant's environment in plain words and it answers with structured analysis, the likely root cause and step by step guidance to put things right. Tenant Admins open it; Tenant Users do not. It carries a BETA badge while it is still being tested.
Where to find it
Open AI Agent from the sidebar, then Agent Chat. New Chat starts a conversation for the tenant you picked at the top of the page, and Chat History holds your earlier ones.
What CLEO knows
CLEO answers from the tenant's data: what Curade has collected from every source of the tenant, and what it looks up in your organisation's monitoring platform as it works.
CLEO reads and explains. It cannot change your environment or run a pipeline.
Asking
- A new chat offers starting questions, such as "Is my infrastructure healthy?", which you can send as they are or change first.
- You can edit a question you sent, and CLEO answers it again.
- When CLEO needs more detail to go on, it asks with a short form. Fill it in and select Confirm & Continue.
What an answer holds
- An answer about a problem can come as a card, with the problem, the suspected root cause, the entities affected, when it was detected, CLEO Analysis Steps and Recommended Actions.
- Tool Activity shows what CLEO looked up while it worked.
CLEO can make mistakes, so verify anything important before you act on it.
Attaching files
A question can carry up to three files: images, text files such as CSV or JSON, or PDFs. Their contents go to the AI provider with your question, so a file should never hold passwords or other credentials.
Your chats
Chat History lists the chats you can see, with a search, a filter by visibility and a choice of newest or oldest first. On a chat of your own, Edit Title renames it, Clone Chat copies it into a new chat, and Delete removes it. Anyone who can see a chat can clone it.
| Visibility | What everyone else in the tenant can do |
|---|---|
| Public | Read the chat and carry on asking in it |
| Read Only | Read the chat |
| Private | Nothing; only you see it |
A new chat, and every clone, starts Read Only, so make a chat Private before you ask anything only you should see.
When a conversation grows too long for CLEO to follow, it says so; Start New Chat carries on in a fresh one.
Switching CLEO on
CLEO answers in a tenant once an admin has chosen an AI model for it under AI Assistance on the tenant (Manage tenants). Until then, Agent Chat says no AI model is set up.
This page describes Curade 3.0.0, the latest version.